Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners need and goals.
Closes new business deal by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Protects organizations value by keeping information confidential.
Updates job knowledge y participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Serve as the lead point of contact for all customer account management matters
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Build and maintain strong, long-lasting client relationships, develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Keeping accurate records pertaining to inventory and account notes
Providing support for clients by learning about and satisfying their needs.
Following up with prospects several times throughout the sales cycle to ensure needs are being met.
Presenting and demonstrating the value of products and services to prospective buyers.
Developing sales strategies and setting quotas.
Staying current on company offerings and industry trends.
Maintaining and updating a database of contact information within customer relationship management system provided by company.
Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.
Handling complaints and negotiations.
Self enablement on industries and consultation field, self initiate on required training and self reliance on solving problems with troubleshooting.
Work across division to serve client better.
Empower marketing to produce qualified leads.
Empower Technical to produce excellent delivery
Empower Customer service for better customer satisfaction rating
Identify and develop business opportunities for the company’s service. The incumbent will also be required to promote company’s services at (but not limited to) networking events, trade and career fairs.
Creativity and organization
Strong interpersonal skills and excellent leadership abilities
Analytical, decision-making and management skills
Ability to develop lasting professional relationships with clients
Strong speaking skills and ability to understand client needs and handle the negotiation process.